topic Re: Data Rollover matter in Pay as you go

Data Rollover matter

joyl — Sat, 24 Sep 2022 23:46:22 GMT

Hi,

I am currently on my 2nd month of £15 payg plan, but I don't get my unused data to rollover on the current new pack as advertised.

For your information, I have 23 GB of unused data from the expired pack on previous month, which is alot to waste.

Might you be available to assist me at your earliest convenience.

Thanks in advance.

Chris_B — Sun, 25 Sep 2022 06:30:09 GMT

@joyl This isn’t customer services and no one here has access to your account. You’ll have to call them yourself, 150 from your device.

XRaySpeX — Sun, 25 Sep 2022 10:53:25 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?