topic Re: New payg sim, pack showing but no credit. in Pay as you go

New payg sim, pack showing but no credit.

funkaygibbo — Tue, 20 Sep 2022 15:22:06 GMT

Hey,

I've just received my sim and saw my pack on myee, the pack (£10 prepaid for calls, text and 5gb data) is showing but my credit remains at £0. I can't make calls but can receive them.

Does it really take 2 days to activate as the paperwork suggests ? Seems really long, last new sim I got from another operator was activated with 1 hr.

Re: New payg sim, pack showing but no credit.

XRaySpeX — Tue, 20 Sep 2022 15:27:05 GMT

@funkaygibbo : Are you in UK?

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: New payg sim, pack showing but no credit.

funkaygibbo — Tue, 20 Sep 2022 15:33:06 GMT

Your current balance as of today 16:27 is £0.00. blah blah

Yes i'm in the UK.

Re: New payg sim, pack showing but no credit.

XRaySpeX — Tue, 20 Sep 2022 15:41:24 GMT

Please may I see the "blah blah" in full?

Re: New payg sim, pack showing but no credit.

funkaygibbo — Tue, 20 Sep 2022 15:56:50 GMT

It is on a feature phone, so not simply a copy & paste onto here.

It is obviously automated generic text about top-up hence blah blah.

Re: New payg sim, pack showing but no credit.

XRaySpeX — Tue, 20 Sep 2022 16:18:55 GMT

Well, if you're not gonna tell me I can't really help you.

Are you in UK?

Re: New payg sim, pack showing but no credit.

Christopher_G — Tue, 20 Sep 2022 17:20:07 GMT

It's usually activated within 24 hours when the SIM is in the UK, @funkaygibbo. If you're abroad, it won't activate till you're back in the UK.

Chris