topic Re: End of contract/closed accoount in Pay as you go

End of contract/closed accoount

GoRamonaityy — Wed, 07 Sep 2022 14:25:43 GMT

My contract ended a few days back. Before the end of my contract, I've called up EE and asked whether I could move to pay-as-you-go after it ends. Instead, my account was closed and I cannot even call EE conveniently as I'm out of the UK.

Any ideas how to get my network back?

Re: End of contract/closed accoount

XRaySpeX — Wed, 07 Sep 2022 15:34:21 GMT

What is it that make you think your a/c is closed? Is it just that the PAYG SIM doesn't work abroad?

If you switched to PAYG while abroad you can't now use it until you return to UK. EE PAYG SIMs need 1st activating on EE's home UK network.

Re: End of contract/closed accoount

Chris_B — Wed, 07 Sep 2022 16:50:48 GMT

@GoRamonaityy you cannot change from a contract to a pay-as-you-go when outside of the UK and Vice versa you need to be connected to the EE network directly for this to work. Unfortunately nothing can be done now to get that sim working. How long before you back in the UK ?