topic I don't want to renew automatically in Pay as you go

I don't want to renew automatically

IT7 — Sun, 28 Aug 2022 14:49:44 GMT

I'm abroad (in Brazil) for a long period and my pack has been renewed automatically but I don't want that. I just want a simple and cheap pack while I'm abroad and go back to the current pack when I'm back. What shall I do ? Thanks.

Re: I don't want to renew automatically

XRaySpeX — Sun, 28 Aug 2022 15:00:27 GMT

Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

Re: I don't want to renew automatically

BeardyJoe — Thu, 17 Aug 2023 15:38:33 GMT

Try this link

https://ee.co.uk/app/landing-payg

then click 'manage pack'

Re: I don't want to renew automatically

XRaySpeX — Thu, 17 Aug 2023 15:45:46 GMT

@BeardyJoe : There is no such!