topic Re: unlimited data add on in Pay as you go

unlimited data add on

MatildaB — Fri, 05 Aug 2022 00:58:48 GMT

durring my previous top up i was able to add on a unlimited data add on, this time it isnt showing me a option for unlimited data add on, is there a restriction on unlimited data add ons?

Re: unlimited data add on

Chris_B — Fri, 05 Aug 2022 06:12:17 GMT

@MatildaB Was that option an offer for a limited time ? PAYG doesn’t get unlimited data.

Re: unlimited data add on

joe7123456 — Fri, 05 Aug 2022 09:47:28 GMT

Same problem here. I cannot find the unlimited data option for £40 anymore in the add on section.

Re: unlimited data add on

Leanne_T — Fri, 05 Aug 2022 10:30:51 GMT

Hi @joe7123456

Thanks for coming here.

Can you add the data add-on if you visit add-on.ee.co.uk?

Leanne.

Re: unlimited data add on

XRaySpeX — Fri, 05 Aug 2022 14:02:28 GMT

@Chris_B : PAYG does offer unlimited data add-ons:

Re: unlimited data add on

joe7123456 — Fri, 05 Aug 2022 16:49:19 GMT

I figured it out. The unlimited data add-on option appeared after I subscribed for 5GB(310) data. I guess the unlimited add-on doesn't work without a data pack.

Re: unlimited data add on

Leanne_T — Fri, 05 Aug 2022 16:51:38 GMT

Hi @joe7123456

You can call us on 150 and the team will get this added for you 🙂

Leanne.

Re: unlimited data add on

XRaySpeX — Fri, 05 Aug 2022 18:38:11 GMT

No, @joe7123456 , the unlimited data add-on is not available if you don't have a pack. The most you can get is 10GB. You see the table I posted? It states these add-ons are available to eligible pack customers.