topic Re: Manage multiple Pay as You Go numbers on one account in Pay as you go

Manage multiple Pay as You Go numbers on one account

Steven1awrence — Wed, 03 Aug 2022 07:37:57 GMT

I can only add one Pay as You Go number to my ee account to manage and top up. I can’t add my family members like I was told I could be ee staff on pay monthly tariffs.

Has anyone found a work round? ee staff in store couldn’t help and suggested I just have to log in separately for each number.

🤷🏻‍♂️

Re: Manage multiple Pay as You Go numbers on one account

XRaySpeX — Wed, 03 Aug 2022 07:52:50 GMT

In your online MyEE: Menu > A/c Settings > Add an A/c.

Re: Manage multiple Pay as You Go numbers on one account

Steven1awrence — Wed, 03 Aug 2022 09:47:25 GMT

Thank you. I’ve now done this successfully. I did however have to use a PC/Laptop with a standard web browser such as Edge or Chrome to get that menu. It wasn’t available or easily available through EE App.

room for improvements to the App from EE in the future.

thank you

Re: Manage multiple Pay as You Go numbers on one account

XRaySpeX — Wed, 03 Aug 2022 14:03:38 GMT

Hence, @Steven1awrence , why I told you to use online MyEE 🙂 .

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.