topic Re: Keep number between top ups in Pay as you go

Keep number between top ups

Itredler — Tue, 02 Aug 2022 21:54:19 GMT

Hi,

I don’t live in the UK so just need my phone a few times a year. How long between top ups before I loose the use of my SIM card and the associated number. I don’t want to have to get a new number on each visit.

Re: Keep number between top ups

XRaySpeX — Wed, 03 Aug 2022 00:31:28 GMT

After 180 days of non-chargeable activity it's deactivated. After 270 days it's lost completely.

Re: Keep number between top ups

hayley5587 — Mon, 22 Aug 2022 10:46:07 GMT

I am in the same position as the original poster, however I was told by EE that I had to top up every 3 months to keep the sim/number active? Are you sure it's 6 months?

Re: Keep number between top ups

James_B — Mon, 22 Aug 2022 10:52:54 GMT

Hi @hayley5587,

Welcome to the EE Community. 🙂

Please see What is pay as you go and flex hibernation, and how do I stop it? for everything you need to know.

Thanks

James