https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156228#M50347 <BLOCKQUOTE><P><SPAN>2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no services.</SPAN></P></BLOCKQUOTE> Sun, 31 Jul 2022 12:51:02 GMT Kievan99 2022-07-31T12:51:02Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156225#M50344 <P>2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no services.&nbsp;</P> Sun, 31 Jul 2022 12:48:00 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156225#M50344 Kievan99 2022-07-31T12:48:00Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156228#M50347 <BLOCKQUOTE><P><SPAN>2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no services.</SPAN></P></BLOCKQUOTE> Sun, 31 Jul 2022 12:51:02 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156228#M50347 Kievan99 2022-07-31T12:51:02Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156229#M50346 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2963683">@Kievan99</a>&nbsp;:&nbsp;What does your online MyEE say about your current Pack, allowances &amp; credit? It'll be on the landing&nbsp;or&nbsp;My EE Mobile&nbsp;page.</P> Sun, 31 Jul 2022 12:51:59 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-problem/m-p/1156229#M50346 XRaySpeX 2022-07-31T12:51:59Z