topic Back money in Pay as you go

Back money

Nadiia — Thu, 14 Jul 2022 20:06:53 GMT

I accidentally topped up and activated the package on an old number to which I do not have access, what should I do? how to refund?

XRaySpeX — Thu, 14 Jul 2022 21:51:34 GMT

@Nadiia : PAYG credit is not refundable or transferable, except for the 1st unspent top-up.

Leanne_T — Fri, 15 Jul 2022 07:08:09 GMT

Thanks for coming here.

If you give us a call on 0800 079 8586 the team will check the account and see if there is anything they can do to help.

Leanne 🙂