https://community.ee.co.uk/t5/Pay-as-you-go/Wrong-pack-added/m-p/1147736#M49854 <P>I needed to top up so I spent £30 on a new pack through the app. Unfortunately, I forgot to change the pack from a £15 to a £30 pack. I've only just realised this as my data is nearly gone. I have £15 of the original&nbsp; £30 left but will lose 60gb of data if I just top up again. What can I do. Do I have to just take the loss or will they help? Thanks</P> Mon, 20 Jun 2022 21:25:47 GMT NeilJB1983 2022-06-20T21:25:47Z https://community.ee.co.uk/t5/Pay-as-you-go/Wrong-pack-added/m-p/1147736#M49854 <P>I needed to top up so I spent £30 on a new pack through the app. Unfortunately, I forgot to change the pack from a £15 to a £30 pack. I've only just realised this as my data is nearly gone. I have £15 of the original&nbsp; £30 left but will lose 60gb of data if I just top up again. What can I do. Do I have to just take the loss or will they help? Thanks</P> Mon, 20 Jun 2022 21:25:47 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Wrong-pack-added/m-p/1147736#M49854 NeilJB1983 2022-06-20T21:25:47Z https://community.ee.co.uk/t5/Pay-as-you-go/Wrong-pack-added/m-p/1147738#M49856 <P>You have to take hit. Now:</P> <OL> <LI>Top up the remaining £15.</LI> <LI>Text PACK30 to 150. This will remain pending until your current pack expires.&nbsp;</LI> <LI>When your current pack runs out of data text NOW to 150.</LI> <LI>The £30 pack is now active.</LI> </OL> Mon, 20 Jun 2022 21:32:36 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Wrong-pack-added/m-p/1147738#M49856 XRaySpeX 2022-06-20T21:32:36Z