topic Order History in Pay as you go

Order History

SCFDuffy — Tue, 14 Jun 2022 08:23:20 GMT

If I'm misinformed about this please enlighten me but it seems there's no ability to get a statement or a purchase history or such like in regard to top-ups. There's some people who might want to see "official evidence" I spent the money I did on top-ups and most of the things I need to show evidence for are with services which will provide a purchase history or such like.

I'd like to be able to see a list of all the top-ups I've ever bought over the year, add-ons, packs, etc.

Re: Order History

Leanne_T — Tue, 14 Jun 2022 11:00:24 GMT

Hi @SCFDuffy

Thanks for coming to the community.

Please get in touch with our customer care team by calling 150, they will see what they are able to provide for your account history.

Thanks.

Leanne.

Re: Order History

XRaySpeX — Tue, 14 Jun 2022 12:49:09 GMT

@SCFDuffy : There are no bills for PAYG. You can see your top-ups within the last 30 amongst your Recent Usage of your online MyEE.