https://community.ee.co.uk/t5/Pay-as-you-go/Problem-choos-pack/m-p/1144875#M49704 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2826467">@Yanawweis</a>&nbsp; your Sim card is gone into hibernation for lack of use you will need to call customer services to get it reactivated.&nbsp;</P> Mon, 06 Jun 2022 10:51:41 GMT Chris_B 2022-06-06T10:51:41Z https://community.ee.co.uk/t5/Pay-as-you-go/Problem-choos-pack/m-p/1144854#M49697 <P>Good morning! I am from Ukraine and in the last year I was in UK and used EE. I arrived to my homeland in October. In this year few days before I came in UK and pay top up for my tel number. I didn't can to choose pack in My EE app, I allways get mistakes or error. What is happen with my SIM? Who can help me with this</P> Mon, 06 Jun 2022 09:36:44 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Problem-choos-pack/m-p/1144854#M49697 Yanawweis 2022-06-06T09:36:44Z https://community.ee.co.uk/t5/Pay-as-you-go/Problem-choos-pack/m-p/1144875#M49704 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2826467">@Yanawweis</a>&nbsp; your Sim card is gone into hibernation for lack of use you will need to call customer services to get it reactivated.&nbsp;</P> Mon, 06 Jun 2022 10:51:41 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Problem-choos-pack/m-p/1144875#M49704 Chris_B 2022-06-06T10:51:41Z