topic Data hasn't be renewed in Pay as you go

Data hasn't be renewed

olavo — Mon, 30 May 2022 21:27:24 GMT

Hello,

I have pay as you go 100 gb and had 54gb from last month remaining.

Yesterday it just Renew but my data didn't get updated, it still shows 54gb.

I would assume or 154 gb or back to 100 gb..

Re: Data hasn't be renewed

XRaySpeX — Mon, 30 May 2022 21:47:30 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Data hasn't be renewed

olavo — Mon, 30 May 2022 21:54:12 GMT

Your current balance as of today 22:51 is £9.78. You have unlimited
minutes, unlimited texts and 54.3GB remaining until 30/06/2022 for your £30
Pack. Your remaining data includes of rolled over data. Your last top up
was £15.00 on 30/04/2022 at 12:11. For more info on your packs, add-ons or
free boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to
ee.co.uk/textservices

Maybe should wait until tomorrow???

Re: Data hasn't be renewed

XRaySpeX — Mon, 30 May 2022 22:05:38 GMT

I should! It seems the 100GB hasn't kicked in yet. Maybe as May is a 31-day month & packs only last 30 days your pack needs to start tomorrow in order to finish on 30 June.

Re: Data hasn't be renewed

olavo — Tue, 31 May 2022 08:35:12 GMT

it just got updated today 🙂
Its ok

Re: Data hasn't be renewed

Leanne_T — Tue, 31 May 2022 08:47:37 GMT

Thanks for coming back and letting us know @olavo

Leanne 🙂