topic Re: Re: Parental controls turn off in Pay as you go

Re: Parental controls turn off

Normstew — Sun, 10 Apr 2022 12:11:50 GMT

No content lock on my EE app setting. I am guessing it’s because I’m on PAYG

Re: Re: Parental controls turn off

Leanne_T — Sun, 10 Apr 2022 12:58:39 GMT

Hi @Normstew

Thanks for coming back to the community.

If you give our Pay as you go Care team a call they will help you with your content lock settings.

Leanne 🙂

Re: Re: Parental controls turn off

XRaySpeX — Sun, 10 Apr 2022 13:29:01 GMT

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18.

Re: Re: Parental controls turn off

Tammy44 — Tue, 04 Oct 2022 22:41:36 GMT

Re: Re: Parental controls turn off

XRaySpeX — Tue, 04 Oct 2022 22:44:03 GMT

@Tammy44 : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18.