topic Re: Safer SIM - can't call/be called or text out in Mobile Network discussions

Safer SIM - can't call/be called or text out

TheBMac — Thu, 03 Sep 2026 18:01:48 GMT

Hi, we got a Saver SIM on an iphone but the number can't be called, calling out we get a message saying "Calls to this number can not be connected" no matter what number we dial. Messages do arrive, texting out only seems to work to certain numbers (it's not a security setting on the phone, I've checked that). What is the issue here?

Thanks.

Re: Safer SIM - can't call/be called or text out

XRaySpeX — Thu, 03 Sep 2026 18:13:05 GMT

Are you in UK?

Re: Safer SIM - can't call/be called or text out

TheBMac — Fri, 04 Sep 2026 07:00:22 GMT

Yes sorry, UK.

Re: Safer SIM - can't call/be called or text out

XRaySpeX — Fri, 04 Sep 2026 10:40:23 GMT

Is it on contract or PAYG?

Re: Safer SIM - can't call/be called or text out

TheBMac — Fri, 04 Sep 2026 13:57:33 GMT

Contract.

Re: Safer SIM - can't call/be called or text out

Peter_W — Fri, 04 Sep 2026 16:09:52 GMT

Welcome to the Community, @TheBMac

Contract Safer SIMs are designed to include unlimited calls and texts as standard, so this is definitely odd.

Can you please try sending a text with AL to 150 and let me know what comes back?

Peter