Re: Poor Quality Audio Calling Over WiFi

eevaste — Fri, 28 Aug 2026 17:48:52 GMT

i have the same issue except its not just VoWiFi it's VoLTE as well. Google pixel 7 phone. Audio is broken but only for those listening to the pixel 7 (one way). So it's the phone, right? Wrong. WhatsApp works just fine. It is not a b/w issue (i have a symmetrical gig service). It is not handover either (i assume) because there is no need to handover because the issue occurs 5 meters from the WiFi point.

My question is: are there settings EE can push to fix the problem?

Re: Re: Poor Quality Audio Calling Over WiFi

Christopher_G — Sat, 29 Aug 2026 09:09:17 GMT

Hi @eevaste

My best advice would be to speak with our technical support team, so they can run through some tests and check everything from our side for you.

Let us know how you get on please.

Chris

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Re: Poor Quality Audio Calling Over WiFi

Re: Re: Poor Quality Audio Calling Over WiFi