topic Re: WiFi calling in Mobile Network discussions

WiFi calling

FreeLeeman — Wed, 19 Aug 2026 15:17:56 GMT

I've recently came back from holiday, I purchased a e SIM when on holiday all was working fine.. I live in an area with terrible internet signal and rely on WiFi calling.. since being home my WiFi calling doesn't work, I've reset the network, restarted phone, re booted the WiFi done all what I can see on Google,

Any other ideas ?

Re: WiFi calling

ee_user14 — Wed, 19 Aug 2026 16:51:32 GMT

@FreeLeeman wrote:
done all what I can see on Google,

What have you seen on Google? Can you be more specific.... (we don't know)

Re: WiFi calling

Northerner — Wed, 19 Aug 2026 17:06:36 GMT

Hi @FreeLeeman

You say " since being home my WiFi calling doesn't work" when did it last work.

What device do you have.
What tariff are you on.
Are you receiving any mobile or data signal.

Thanks

Re: WiFi calling

FreeLeeman — Wed, 19 Aug 2026 19:02:57 GMT

Pixel 8 pro

SIM only with unlimited everything

Works as normal apart from when at home using the WiFi calling

...

Everyone else in house phone works fine so it's not the router or anything

Re: WiFi calling

FreeLeeman — Wed, 19 Aug 2026 19:04:39 GMT

Airplane mode on and off,

Restart phone,

Reset network settings,

Pull sim card in and out,

Reboot WiFi hub,

Delete the ESim,

Toggle WiFi calling on and off with airplane mode off

Re: WiFi calling

bristolian — Wed, 19 Aug 2026 19:43:48 GMT

@FreeLeeman wrote:
Delete the ESim,

Does this mean you're now using a pSIM instead? The style of SIM you have is irrelevant, but without an active SIM your phone won't connect to EE's network by any means - mobile or WiFi. You mention in another post "works fine as normal" which suggests you have an active SIM - whether "p" or "e" is immaterial.

You may need to test on another WiFi router to establish whether the issue follows your phone or the router - assuming everything else internet-based works fine and you can connect to EE's network in other locations.

Re: WiFi calling

FreeLeeman — Wed, 19 Aug 2026 19:46:34 GMT

I'm using my real SIM card,,, I deleted the ESim which was on phone to make sure it wasn't effecting anything,

It says on my screen EE WiFi calling but only when my phone can actually get phone signal as if the WiFi was turned off. If I'm upstairs in my house I can get one bar signal.. so it says Ee WiFi calling and works fine .. if that's makes sense.

Re: WiFi calling

Schockwave — Thu, 20 Aug 2026 13:02:49 GMT

@FreeLeeman , what ESim was it? Was it the ESim for your number or did it have another number? If it was the one with your EE number, then the physical SIM card will not work and you will need to get a replacement SIM card or ESim, please explain?