topic Re: Always no signal. in Mobile Network discussions

Always no signal.

Mol2002 — Mon, 10 Aug 2026 23:32:29 GMT

My iPhone always has no signal, I can’t recieve calls, send texts or use my data. I’ve tried everything, even getting in contact with EE but no one responds but a robot! Anyone else had this issue?

Re: Always no signal.

Chris_S — Tue, 11 Aug 2026 07:40:48 GMT

Hi @Mol2002,

Welcome to the EE Community, and thanks for getting in touch.

It sounds like a very frustrating experience for you, so I'd love to see this get sorted for you.

I'd recommened trying your SIM card in another device, so we can rule out a SIM issue.

Does your signal improve when you move to another area?

Chris S

Re: Always no signal.

Chris_B — Tue, 11 Aug 2026 12:41:17 GMT

@Mol2002 Does everything include a network reset on the device?

Re: Always no signal.

Mol2002 — Tue, 11 Aug 2026 17:40:15 GMT

Hello.
It doesn’t work in any other phone.
Thanks
Sent from my iPhone

Re: Always no signal.

Mol2002 — Tue, 11 Aug 2026 17:41:15 GMT

And yes I’ve done a network restart
Sent from my iPhone

Re: Always no signal.

Chris_S — Wed, 12 Aug 2026 07:13:18 GMT

Thanks for letting us know @Mol2002

Does your signal improve when you use your phone outside of your usual area?

You can check to see if there are any issues affecting your area using our Coverage checker.

Chris S