https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-How-do-I-contact-ee-for-help-with-my-account/m-p/1631934#M45674 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1855996">@Laurencarol3</a>&nbsp;,</P><P>Welcome to the community,</P><P>If your phone is not working, you can ring them using another phone or go to an EE high street store with photo ID, such as passport or driving licence. If you do not have a phone, you would have to use someone else’s to phone EE.</P> Fri, 31 Jul 2026 10:51:34 GMT Schockwave 2026-07-31T10:51:34Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-How-do-I-contact-ee-for-help-with-my-account/m-p/1631826#M45673 <P>My phone network won’t work&nbsp;</P> Thu, 30 Jul 2026 17:06:31 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-How-do-I-contact-ee-for-help-with-my-account/m-p/1631826#M45673 Laurencarol3 2026-07-30T17:06:31Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-How-do-I-contact-ee-for-help-with-my-account/m-p/1631934#M45674 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1855996">@Laurencarol3</a>&nbsp;,</P><P>Welcome to the community,</P><P>If your phone is not working, you can ring them using another phone or go to an EE high street store with photo ID, such as passport or driving licence. If you do not have a phone, you would have to use someone else’s to phone EE.</P> Fri, 31 Jul 2026 10:51:34 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-How-do-I-contact-ee-for-help-with-my-account/m-p/1631934#M45674 Schockwave 2026-07-31T10:51:34Z