topic this connection is not secure in Mobile Network discussions

this connection is not secure

Bluesriff7 — Sat, 20 Jun 2026 08:16:07 GMT

using EE Mobile network 4g 4bars signal iPhone 16+

selecting William hill app on my phone and then gets a message

this connection is not secure. then tried signing in through William Hill web site

and still get the same issue.

but using EE wi-fi at home William Hill app and web site all working ok.

I have reset network settings on my iPhone and still getting the issue

Re: this connection is not secure

Schockwave — Sat, 20 Jun 2026 10:27:23 GMT

@Bluesriff7 , it looks like parental control is set to age limited.

You can change this yourself if on contract by going to the app and clicking on the icon at the top right and then clicking on settings and permissions and then manage settings, scroll down to where it says parental control and change it.

If on pay as you go, you would have to ring customer service and pay a refundable amount with a credit card to get it lifted, or go to an EE store with photo ID.