topic Re: Mobile Parental Controls in Mobile Network discussions

Mobile Parental Controls

welsha — Thu, 18 Jun 2026 21:12:24 GMT

Hi. We would like to be able to disable the use of our daughter's phone(s) when refusing to go to school etc so they can't call or text or use mobile data. Does EE allow this?

Re: Mobile Parental Controls

bristolian — Thu, 18 Jun 2026 21:58:26 GMT

EE as a network operator, allows mobile data (a network function) to be disabled on an on-demand basis via the myEE app. Outbound call restrictions can be applied by CS on request via 150.

A device-level control such as what I suspect you're looking for, is certainly provided for by Android parental controls. Apple may offer something similar.

Re: Mobile Parental Controls

Schockwave — Fri, 19 Jun 2026 10:51:56 GMT

Yes Apple do, by going to settings and doing it that way.

Re: Mobile Parental Controls

welsha — Sat, 20 Jun 2026 07:59:38 GMT

Great, thanks for the info. Do they allow text restrictions too?

Re: Mobile Parental Controls

Katie_B — Sat, 20 Jun 2026 13:33:06 GMT

Hi @welsha.

Would you be looking to stop the ability to send any texts?

Katie

Re: Mobile Parental Controls

welsha — Sat, 20 Jun 2026 13:47:25 GMT

Hi. Yes. We would be looking to temporarily suspend all services like data, calls and texts so the phone is unusable for a period of time. I know Smarty allow this sort of feature by way of asking their CS to restrict all services on the number/account for 24hrs so wondering if it's as easy to do on EE.

Re: Mobile Parental Controls

Chris_B — Sat, 20 Jun 2026 19:33:46 GMT

@welsha On what phone ? The best way is to setup the device for your child that gives you the control of that device.

iPhone for a child setup

Android setup for a child