topic Re: My service is completely down no signal or data in Mobile Network discussions

My service is completely down no signal or data

Harrypearson — Thu, 18 Jun 2026 23:41:57 GMT

Hey I don’t have any data or signal

Re: My service is completely down no signal or data

Schockwave — Fri, 19 Jun 2026 11:10:21 GMT

Welcome to the community,

Have you check by clicking on help, then scroll down to connection issues and it should let you know where you can also report it.

Re: My service is completely down no signal or data

Ali_A — Fri, 19 Jun 2026 11:14:24 GMT

Hi @Harrypearson

Sorry to hear you’re facing problems with signal.

The first step to try is restarting your device. Do you have an alternative device you can test your SIM card in?
If you still have the same problem, do you know if anyone else on EE is facing the same issue?

You can check coverage and network status at Check mobile coverage where you can also report any issues you are facing, as well as sign up for updates on any known issues that may be going on.

Ali