https://community.ee.co.uk/t5/Mobile-Network-discussions/GL5-Stroud-5G-mast-out-since-21st-May-2026/m-p/1623713#M45322 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5007240">@gungapea</a>&nbsp;,</P><P>Welcome to the community,</P><P>This is a public forum, we have no way of knowing when it will be resolved, as most of us are customers like you.</P><P>Have you checked here, registered, reported? You will then get updates:&nbsp;</P><P><A href="https://ee.co.uk/help/mobile-coverage-checker?_gl=1*yjaq4q*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzExODc3MTIwLjE3Njc3MTA5NjE.*_ga_YEXV92BLZ6*czE3ODE1MTkxMDAkbzIyMCRnMSR0MTc4MTUyMDkyMCRqMTkkbDAkaDE2ODg4Njk5Nzc.*_fplc*bmNKNG9HdlEwOHZuMVVJcUNTaDlMSm41ZkYyazllb2t4MFVzWkNkcnViMTg5U2RVbzNRUXFvc3BLV2FadGx1YlNOcGphOThJbTQyT3YlMkZWTEh3YkxlTW9lMUpKQ01VeXIlMkIzc0ZtUXN2bG5EN3V0VU54WkxTZWxHTjFwbU1jZyUzRCUzRA.." target="_blank">https://ee.co.uk/help/mobile-coverage-checker?_gl=1*yjaq4q*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzExODc3MTIwLjE3Njc3MTA5NjE.*_ga_YEXV92BLZ6*czE3ODE1MTkxMDAkbzIyMCRnMSR0MTc4MTUyMDkyMCRqMTkkbDAkaDE2ODg4Njk5Nzc.*_fplc*bmNKNG9HdlEwOHZuMVVJcUNTaDlMSm41ZkYyazllb2t4MFVzWkNkcnViMTg5U2RVbzNRUXFvc3BLV2FadGx1YlNOcGphOThJbTQyT3YlMkZWTEh3YkxlTW9lMUpKQ01VeXIlMkIzc0ZtUXN2bG5EN3V0VU54WkxTZWxHTjFwbU1jZyUzRCUzRA..</A></P> Mon, 15 Jun 2026 10:56:34 GMT Schockwave 2026-06-15T10:56:34Z https://community.ee.co.uk/t5/Mobile-Network-discussions/GL5-Stroud-5G-mast-out-since-21st-May-2026/m-p/1623702#M45321 <P>Hi&nbsp;</P><P>I rely on EE 5G for home mobile broadband but have had no speed above 2mbps since one of your masts went down last month.&nbsp; I have spoken to 150 countless times but engineers are not updating the work ticket (it was supposed to be visited and fixed on the 12/6) so they can't give me a resolution time.</P><P>One month without internet is crazy when I rely on it for home working - when will this issue be resolved?</P> Mon, 15 Jun 2026 10:01:01 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/GL5-Stroud-5G-mast-out-since-21st-May-2026/m-p/1623702#M45321 gungapea 2026-06-15T10:01:01Z https://community.ee.co.uk/t5/Mobile-Network-discussions/GL5-Stroud-5G-mast-out-since-21st-May-2026/m-p/1623713#M45322 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5007240">@gungapea</a>&nbsp;,</P><P>Welcome to the community,</P><P>This is a public forum, we have no way of knowing when it will be resolved, as most of us are customers like you.</P><P>Have you checked here, registered, reported? You will then get updates:&nbsp;</P><P><A href="https://ee.co.uk/help/mobile-coverage-checker?_gl=1*yjaq4q*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzExODc3MTIwLjE3Njc3MTA5NjE.*_ga_YEXV92BLZ6*czE3ODE1MTkxMDAkbzIyMCRnMSR0MTc4MTUyMDkyMCRqMTkkbDAkaDE2ODg4Njk5Nzc.*_fplc*bmNKNG9HdlEwOHZuMVVJcUNTaDlMSm41ZkYyazllb2t4MFVzWkNkcnViMTg5U2RVbzNRUXFvc3BLV2FadGx1YlNOcGphOThJbTQyT3YlMkZWTEh3YkxlTW9lMUpKQ01VeXIlMkIzc0ZtUXN2bG5EN3V0VU54WkxTZWxHTjFwbU1jZyUzRCUzRA.." target="_blank">https://ee.co.uk/help/mobile-coverage-checker?_gl=1*yjaq4q*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzExODc3MTIwLjE3Njc3MTA5NjE.*_ga_YEXV92BLZ6*czE3ODE1MTkxMDAkbzIyMCRnMSR0MTc4MTUyMDkyMCRqMTkkbDAkaDE2ODg4Njk5Nzc.*_fplc*bmNKNG9HdlEwOHZuMVVJcUNTaDlMSm41ZkYyazllb2t4MFVzWkNkcnViMTg5U2RVbzNRUXFvc3BLV2FadGx1YlNOcGphOThJbTQyT3YlMkZWTEh3YkxlTW9lMUpKQ01VeXIlMkIzc0ZtUXN2bG5EN3V0VU54WkxTZWxHTjFwbU1jZyUzRCUzRA..</A></P> Mon, 15 Jun 2026 10:56:34 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/GL5-Stroud-5G-mast-out-since-21st-May-2026/m-p/1623713#M45322 Schockwave 2026-06-15T10:56:34Z