topic Re: Apply to have a mobile phone mast installed in Mobile Network discussions

Apply to have a mobile phone mast installed

AndyEDC — Tue, 12 May 2026 09:32:13 GMT

How can I speak to someone about having a mast installed on our companies private land?

We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers with no signal.

Re: Apply to have a mobile phone mast installed

bristolian — Tue, 12 May 2026 10:01:58 GMT

The process to install a new network site isn't an application process as such, but there's a few factors that may affect your best course of action.

Is your company a customer of EE? If so, the business-CS route may be the best - https://business.ee.co.uk/business-solutions/connectivity/indoor-coverage/

if not, then an interested landlord will often be approached as part of the search process for new site locations. Are you in a position to represent the landowner? Out of interest, where (roughly) are you?

Re: Apply to have a mobile phone mast installed

AndyEDC — Tue, 12 May 2026 11:30:29 GMT

We are not a customer however I am in a postition to represent the landowner, we are based just outside Durham.

Re: Apply to have a mobile phone mast installed

Alex_H — Tue, 12 May 2026 13:35:33 GMT

Hi @AndyEDC,

Welcome to the EE Community

I have reached out via private message to take some details from you regarding the potential site.

Alex