topic 5G for upgrading sims in Mobile Network discussions

5G for upgrading sims

NoahWilliamLamb — Sun, 12 Apr 2026 21:08:49 GMT

Hi, I upgraded my plans as they have ran out and got the following plan:

The agent from retentions says it comes with 5G Standalone and Network boost, how do i see if these are working as they dont show as addons in my account.

Re: 5G for upgrading sims

XRaySpeX — Sun, 12 Apr 2026 22:48:41 GMT

Plans don't run out. They are not fixed term contracts but open-ended with a min. term. So why upgrade?

Re: 5G for upgrading sims

NoahWilliamLamb — Mon, 13 Apr 2026 02:28:25 GMT

My BT deals were coming to an end and the 24m discount on them were coming to an end which meant my plans were going to rise to £25 a month

Re: 5G for upgrading sims

Chris_B — Mon, 13 Apr 2026 07:11:55 GMT

@NoahWilliamLamb They don’t show under add on as they are not add ons, it’s part of the tariff

Re: 5G for upgrading sims

NoahWilliamLamb — Mon, 13 Apr 2026 23:25:43 GMT

Okay, how would I know if they’re working properly? Thank you

Re: 5G for upgrading sims

Katie_B — Tue, 14 Apr 2026 15:28:19 GMT

Hi @NoahWilliamLamb.

If you believe the Network Boost and 5G Standalone is not working please give us a call.

Katie