topic Re: Issues with signal and support in Mobile Network discussions

Issues with signal and support

Sam335al — Sun, 12 Apr 2026 12:07:00 GMT

Terrible signal, worse than O2 and Vodafone. They also have worst customer support by far. They are the most expensive.

Re: Issues with signal and support

Debbie_G — Sun, 12 Apr 2026 12:22:53 GMT

Welcome to the community.

I'm sorry to hear you’ve been experiencing poor signal and customer support. It’s worth checking for any local network issues or maintenance in your area that may be affecting your connection.

If you're still having issues, please get in touch with our customer support team, who can run checks on your connection and look into the issue further.

Debbie

Re: Issues with signal and support

ee_user14 — Sun, 12 Apr 2026 12:40:05 GMT

@Sam335al wrote:
Terrible signal, worse than O2 and Vodafone.

There's bound to be areas for sure. And there'll be areas where EE is the only network to cover.

Lots of people say this when they mean data speeds, it would be laughable to say O2's data service is better than EE's - in most places.

I'd guess you're another user who'll post this once and never be seen again.

Re: Issues with signal and support

Sam335al — Sun, 12 Apr 2026 14:13:45 GMT

U can laugh all you can I contacted every one in ee end they say it’s not maintenance or anything but ee has poor internet in the house end good outside O2 has very good in end out go check it yourself mk7 *** im not competing places but my house

as I said the worst costumer service they don’t find u a solution they pass you around most expensive end end slow company in uk the got a penalty 5 m years a go for lying im sure they do again they not fastes.

[mod edit: Removed personal information from the community]

Re: Issues with signal and support

Sam335al — Sun, 12 Apr 2026 13:58:52 GMT

if u guys check the market for internet broadband you are the most expensive end end the lowest mbs on market fact

Re: Issues with signal and support

ee_user14 — Sun, 12 Apr 2026 15:04:08 GMT

@Sam335al wrote:
U can laugh all you can I contacted every one in ee end they say it’s not maintenance or anything but ee has poor internet in the house end good outside O2 has very good

Ah, so it's coverage in one place that means EE is the worst national network.

I said before there's areas where EE is poor, so well done finding one - I've no need to look it up, I believe you. Where I am now, and in several other places I go, there's no O2 coverage or you just can't use the internet. Like I said, there's bound to be areas.

Re: Issues with signal and support

Chris_B — Mon, 13 Apr 2026 07:17:10 GMT

@Sam335al In a house! No network will guarantee a signal indoors. You do have the option of WiFi calling though.