No Wifi calling

Psmith099 — Mon, 06 Apr 2026 03:26:03 GMT

About 2 weeks ago totally lost wifi calling. I have and iPhone 14 Pro, I live in a poor network area so rely on wifi calling. Lost it around when I made that latest ios update but it may not be related. I called my broadband and they say there’s no issue / restrictions. I had a friend try there same phone as mine on my wifi and they can use wifi calling fine.

We swapped sims and he can still use wifi calling with his sim on my phone however I still don’t have access on his phone so it’s not a phone issue. Been speaking to ee for 2 weeks and they don’t know how to fix it. I have done everything they have said, reboot, factory reset, reinstall network nothing has resolved the issue. Went to my parents house and can’t access wifi calling there either so has to be isolated to EE, I have no option but will have to leave EE for another provider - anyone else have the same issue ?

Re: No Wifi calling

Chris_B — Mon, 06 Apr 2026 06:28:00 GMT

@Psmith099 You need to request a replacement sim. You can do this by going to a EE store with in date photo ID or you can call customer support.

topic Re: No Wifi calling in Mobile Network discussions

No Wifi calling

Re: No Wifi calling