topic My phone is emergency calls only why have i no service? in Mobile Network discussions

My phone is emergency calls only why have i no service?

Marie141 — Mon, 16 Mar 2026 23:51:23 GMT

My phone is showing emergency calls only why ?

Chris_B — Tue, 17 Mar 2026 08:17:01 GMT

@Marie141 have you tried restarting the device?

Peter_W — Tue, 17 Mar 2026 08:22:56 GMT

Good morning @Marie141.

Welcome to the EE Community!

Like @Chris_B mentioned here, occasionally phones can lose network temporarily, and a quick restart can sort this right out.

If you have no success there, it's worth having a check of our network status checker too.

This will highlight any issues known in the area, and also gives the option to report new problems.

Peter

Northerner — Tue, 17 Mar 2026 08:28:55 GMT

Are you on EE PAYG or pay monthly contract.

Are you in the UK.

Is this just one screen (lock screen).

Thanks