topic Re: No signal? in Mobile Network discussions

No signal?

MegzWills — Fri, 06 Mar 2026 13:34:08 GMT

I've just switched to EE, and my signal was fine for the first few days, but it's completely gone. I've tried resetting my phone, turning airplane mode on and off, re-inserting my sim. Nothing.

I can't call support because I have no signal. I've tried contacting EE on Twitter and Facebook. No help. I feel like I'm shouting at a wall.

Any idea how I can get my signal working again? EE isn't giving me a great first impression...

Re: No signal?

XRaySpeX — Fri, 06 Mar 2026 13:43:35 GMT

@MegzWills : If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Re: No signal?

bristolian — Fri, 06 Mar 2026 15:22:13 GMT

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.