topic Hotspot logi in Mobile Network discussions

Hotspot logi

Ninjanick66 — Sun, 01 Mar 2026 10:00:47 GMT

why can't I log into EE WIFI hot spots ? Tried everything any help appreciated

Re: Hotspot logi

Northerner — Sun, 01 Mar 2026 11:21:23 GMT

Hi @Ninjanick66

Is this the WiFi coverage boost

https://ee.co.uk/help/mobile/manage-use/using-phone-features/how-do-i-access-wifi-coverage-boost

Or EE WiFi , are you an EE broadband customer.

https://ee-wifi.ee.co.uk/public/ee/index.htm#buy

Thanks

Re: Hotspot logi

Ninjanick66 — Sun, 01 Mar 2026 12:40:22 GMT

Hi

It's the WiFi g
Hot spots. Just won't let me log on

[Mod edit - removed personal details, please don't share these in public view]

Re: Hotspot logi

bristolian — Sun, 01 Mar 2026 14:15:24 GMT

@Ninjanick66 wrote:
why can't I log into EE WIFI hot spots ? Tried everything any help appreciated

Can you be a bit more specific on what "tried everything" means? What exactly have you tried so far?

Re: Hotspot logi

XRaySpeX — Sun, 01 Mar 2026 18:23:58 GMT

You need to be a user of New EE or BT Home Broadband to be able to use the public EE WiFI network. Are you?

Re: Hotspot logi

Christopher_G — Mon, 02 Mar 2026 08:32:30 GMT

Hi @Ninjanick66

If you're able to answer the questions above, it'll really help us give you an answer here.

The links that @Northerner posted in the go through a few different troubleshooting steps. If you're having a problem purchasing WiFi hotspots, or it's included in your plan, I suggest speaking with our technical support team so that they can look into it further with you.

Chris