topic Re: 5G ?? in Mobile Network discussions

5G ??

Kevin21Smith — Mon, 19 Jan 2026 15:48:55 GMT

How can I check if my phone contract give me 5G connection.

Re: 5G ??

Rach_H — Mon, 19 Jan 2026 18:07:11 GMT

Hi @Kevin21Smith,

Welcome to the Community!

When did you take your plan out with us?

Rach

Re: 5G ??

Chris_B — Mon, 19 Jan 2026 18:35:29 GMT

@Kevin21Smith Do you have a 5G phone ? What phone do you have ?

Re: 5G ??

Kevin21Smith — Tue, 20 Jan 2026 16:50:00 GMT

Upgraded my plane about 1.5 years ago

Re: 5G ??

Kevin21Smith — Tue, 20 Jan 2026 16:51:09 GMT

Its not the phone as that is 5g its the contract I'm looking at checking

Re: 5G ??

Rach_H — Tue, 20 Jan 2026 18:33:12 GMT

If you took your plan with us after March 2025 then this will include 5G @Kevin21Smith, but you can check this by logging into your EE app and going to the 'Manage' section, where you'll be able to see what is included in your plan.

Rach

Re: 5G ??

Kevin21Smith — Tue, 20 Jan 2026 22:42:59 GMT

Thanks for the reply their is nothing stating 5g in my app in the manage section. I upgraded on the 14 Feb 2025

Re: 5G ??

Debbie_G — Wed, 21 Jan 2026 09:11:30 GMT

Thanks for letting us know, @Kevin21Smith. If you don’t currently have a 5G‑capable plan, 5G won’t show as available when checking what's included.

Please give our team a call, they can check your plan and go through your available options with you.
Debbie