topic Re: Re: Internet loses signal continually in Mobile Network discussions

Re: Internet loses signal continually

GQ2 — Sun, 18 Jan 2026 01:51:05 GMT

My internet is constantly down, and audio on calls goes off and on. Text messages don’t send and I receive texts hours after they were sent to me

Re: Re: Internet loses signal continually

GQ2 — Sun, 18 Jan 2026 02:02:49 GMT

Mine is the same. I’ve been with EE for 3 years and have had this problem since I went on the network. My internet never has connection, when making calls the audio cuts off and same when I receive calls. Text message don’t send and I receive texts sent to me hours (sometimes a day) after they were sent to me.
The coverage says it’s good in my area. That’s a lie. I am constantly on the phone to them and they try to say it must be the area. But obviously it’s not of it’s happening to all of us .

Re: Re: Internet loses signal continually

Michael_D — Sun, 18 Jan 2026 10:19:41 GMT

HI @GQ2

Thanks for coming to the community.

Have you had a look on our network checker to see if there are any current works or problems in your local area that could be causing this.

If there isn't anything showing, is this happening in all areas or just one specific one?

What mode of phone are you using?

Is it impacting all calls and texts?

Michael