topic Re: Data Stops Until Airplane Mode Reset in Mobile Network discussions

Data Stops Until Airplane Mode Reset

Sgla — Sun, 11 Jan 2026 22:18:47 GMT

I’m also having exactly the same issue with EE on an iphone 15. I think it’s happening moving between cell towers and the only way to get data back is to turn airplane mode on and off. It never shows a loss of signal.

Re: Data Stops Until Airplane Mode Reset

Rach_H — Sun, 11 Jan 2026 15:10:45 GMT

Hi @Sgla,

Welcome to the Community!

I'm sorry to hear about the trouble you've been having. I would recommend reaching out to our team, and they will be happy to take a look into this for you.

Rach

Re: Data Stops Until Airplane Mode Reset

bristolian — Sun, 11 Jan 2026 19:46:04 GMT

I've moved your post to a new dedicated thread, to ask...

Do you have any issues with voice calls when you move between serving sites/sectors?