topic Re: Network issues in Mobile Network discussions

Network issues

RT52 — Mon, 29 Dec 2025 21:15:00 GMT

Both my network and data keeps dropping out on my phone showing 'emergency calls only'. There's no known issues in my area, I have tried all the 'fixes' on the website. The only one that works is resetting my phone which brings it back for a little bit then it goes again.

When it goes, I am using my phone as normal then it will go blank, lock and then it's gone.

For info - I have a Huawei P30 Pro.

Re: Network issues

bristolian — Mon, 29 Dec 2025 21:39:50 GMT

It can often be helpful to explain what "all the fixes" includes, specifically. Otherwise no-one else knows!

If restarting your phone restores coverage, only for it to fail again subsequently, it points towards a phone fault. The screen going blank and locking seems to reinforce this. If you perform a manual network search when service has been lost, does EE show as available?

How long have you had this problem?

Re: Network issues

RT52 — Mon, 29 Dec 2025 22:54:00 GMT

Thanks for the reply!

I think you're right, after looking into it further it seems others have had similar issues with the phone type doing the same.

It seems to be the phone no longer reading the SIM, which I'm not sure is fixable, so may be new phone time for me!