topic Unable to pay bill in Mobile Network discussions

Unable to pay bill

griffer1290 — Wed, 10 Dec 2025 08:09:28 GMT

Just spent half an hour trying to change my password... after spending a freaking HOUR trying to pay my freaking bill... but their dogsh*t app doesn't work.

This isn't even the first time... it's a CONSTANT thing... half the time I have to CALL them to pay a freaking bill... and that's not even going into the prices....

Bragging about "Oh we have the best coverage" ... WHERE? Half the time i'm lucky if i get any coverage without WIFI.... where is this supposed 5G? (And yes my phone does have 5g capability.)

Seriously, think it might be time to start looking elsewhere.

Re: Unable to pay bill

bristolian — Wed, 10 Dec 2025 08:06:38 GMT

@griffer1290 wrote:
Bragging about "Oh we have the best coverage" ... WHERE? Half the time i'm lucky if i get any coverage without WIFI....

Sounds like your phone may potentially have a fault if you have lack of coverage as often as you suggest.

Re: Unable to pay bill

Schockwave — Wed, 10 Dec 2025 16:17:47 GMT

@griffer1290 , you can. Pay your bill here:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg