topic Re: Low signal issue in Mobile Network discussions

Low signal issue

KurtONice — Sun, 23 Nov 2025 18:42:50 GMT

This has been a problem going since Wednesday 19 Nov 24 out of the blue in the Thurrock area my signal hasn't got better only when I leave that area I'm sure I ain't the only one but just keep getting text that it been fix when it hasn't.

Re: Low signal issue

Chris_B — Sun, 23 Nov 2025 21:28:54 GMT

@KurtONice Have you tried restarting your device? Once a mast goes back online it’s not instantly outputting at full power it ramps up. So while you’ll get the “ it’s been fixed message” it needs a little time to achieve full power and coverage.

Re: Low signal issue

KurtONice — Sun, 23 Nov 2025 22:49:44 GMT

Already tried resetting the device no change so waiting for it to achieve full coverage

Thank you

Re: Low signal issue

bristolian — Sun, 23 Nov 2025 22:57:11 GMT

@Chris_B wrote:
@KurtONice Once a mast goes back online it’s not instantly outputting at full power it ramps up. So while you’ll get the “ it’s been fixed message” it needs a little time to achieve full power and coverage.

Errrr.... not quite true. In the same way as a site going off-air produces a cliff-edge loss-of-service, the exact same is true when a site is restored to service. If all else is equal when service is restored (antenna & radio config) then service should be immediately evident.

When a new site is brought live, there can often be a period of specialist performance monitoring to ensure optimum radio performance - this can involve config changes and cause subtle changes in service.