topic Re: Issues with signal in Mobile Network discussions

Issues with signal

Dest20 — Wed, 19 Nov 2025 23:16:23 GMT

Anyone else having issues with their signal

Re: Issues with signal

bristolian — Thu, 20 Nov 2025 08:18:24 GMT

What issues are you having with your signal?

The online webtool may help you check for coverage & outages - https://ee.co.uk/help/mobile-coverage-checker

Re: Issues with signal

Leanne_T — Thu, 20 Nov 2025 09:30:01 GMT

Morning @Dest20

Thanks for coming to the community.

If you're having signal issues in one area and have a mobile device, our Service status checker will show any reported problems for the postcode. If we have no reported problems, you can report the signal issues you're having and the network team will get this looked into.

If you have any questions or the signal issues are in multiple locations, please let us know some more details and we will help you further 🙂

Leanne.

Re: Issues with signal

Dest20 — Thu, 20 Nov 2025 12:44:53 GMT

Hey leanna I think I sorted it I had to restart my network settings in my phone but I was still on 1 bar signal for hours I’ve woke up and I’m now only on 2 bars of signal

Re: Issues with signal

Leanne_T — Thu, 20 Nov 2025 17:39:23 GMT

Thanks for coming back to me @Dest20

Can you now make outgoing calls?

The Coverage Checker will show you details on the coverage for your postcode for indoors and outdoors.

Leanne.