Re: Live chat

klunk0151 — Mon, 13 Oct 2025 16:05:53 GMT

why it’s the net work dow

Re: Re: Live chat

XRaySpeX — Mon, 13 Oct 2025 16:17:19 GMT

@klunk0151 : If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area.

Re: Re: Live chat

bristolian — Mon, 13 Oct 2025 16:18:22 GMT

EE's network is not "down" - this would be all over the national press & this forum would be flooded with posts.

You may have a local outage... If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

topic Re: Re: Live chat in Mobile Network discussions

Re: Live chat

Re: Re: Live chat

Re: Re: Live chat