topic Network status check if you're not an EE customer in Mobile Network discussions

Network status check if you're not an EE customer

John_yorks — Thu, 09 Oct 2025 09:40:47 GMT

So how do you do a network status check if you're not an EE customer, there's 5 or 6 networks that use EE

(I'm with slice mobile) And can't check the local network status,

with other networks (o2 and 3)

You can just put your postcode in without registering, why can't you do that with EE

[mod edit: edited for tone]

Re: Network status check if you're not an EE customer

bristolian — Thu, 09 Oct 2025 07:44:08 GMT

@John_yorks wrote:
So how the hell do you do a network status check if you're not an EE customer, there's 5 or 6 networks that use EE

If you are with an MVNO provider, then your point of contact for any service issue is that MVNO provider.

EE have intentionally locked status checks to direct customers, which if you're with an MVNO, you're not.

Re: Network status check if you're not an EE customer

John_yorks — Thu, 09 Oct 2025 08:00:27 GMT

I'm guessing that with other mvno's that use EE 'signal you wouldn't be able to check the network status either,

Seems a bit ridiculous really

Re: Network status check if you're not an EE customer

bristolian — Thu, 09 Oct 2025 08:03:47 GMT

I don't know of any MVNO who provide access to EE's fault-check tools. You need to consider this just as much part of your purchasing decisions as any other aspect of MVNO service.

Re: Network status check if you're not an EE customer

Chris_B — Thu, 09 Oct 2025 12:47:13 GMT

@John_yorks EE is not your network provider any issues you face you need to report to your provider. EE don’t have to provide any service tools for none EE customers.