topic Re: New sim / contract in Mobile Network discussions https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555910#M42583 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4837230">@jackflap4</a>&nbsp;</P><OL><LI>PAYG or pay monthly contract.</LI><LI>Have you activated the SIM.</LI><LI>Are you in the UK.</LI><LI>Is your phone from EE or unlocked.&nbsp;</LI><LI>Is the SIM inserted correctly.</LI></OL><P><A href="https://ee.co.uk/help/mobile/getting-started/sim/set-up-my-new-sim" target="_blank">https://ee.co.uk/help/mobile/getting-started/sim/set-up-my-new-sim</A></P><P>Thanks&nbsp;</P> Wed, 13 Aug 2025 06:01:36 GMT Northerner 2025-08-13T06:01:36Z New sim / contract https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555887#M42580 <P>Hi I just got a new SIM card and new phone S25 Ultra.</P><P>&nbsp;</P><P>i have signal bars, but i can't access data / send messages etc and is stuck in emergency call only.</P><P>what am I supposed to do?</P> Tue, 12 Aug 2025 20:00:01 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555887#M42580 jackflap4 2025-08-12T20:00:01Z Re: New sim / contract https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555910#M42583 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4837230">@jackflap4</a>&nbsp;</P><OL><LI>PAYG or pay monthly contract.</LI><LI>Have you activated the SIM.</LI><LI>Are you in the UK.</LI><LI>Is your phone from EE or unlocked.&nbsp;</LI><LI>Is the SIM inserted correctly.</LI></OL><P><A href="https://ee.co.uk/help/mobile/getting-started/sim/set-up-my-new-sim" target="_blank">https://ee.co.uk/help/mobile/getting-started/sim/set-up-my-new-sim</A></P><P>Thanks&nbsp;</P> Wed, 13 Aug 2025 06:01:36 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555910#M42583 Northerner 2025-08-13T06:01:36Z Re: New sim / contract https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555923#M42584 <P>In addition, what was the reason for the new SIM?</P><P>Is this a brand new connection? A lost/stolen replacement? Or something else?</P><P>Your symptoms are consistent with not having a network connection.</P> Wed, 13 Aug 2025 07:42:34 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-sim-contract/m-p/1555923#M42584 bristolian 2025-08-13T07:42:34Z