topic Re: Mobile phone issues in Mobile Network discussions

Mobile phone issues

chantelle54 — Thu, 24 Jul 2025 18:46:34 GMT

Why is ee not working today I've got no signal and can't make any calls out today Eva

Re: Mobile phone issues

Schockwave — Thu, 24 Jul 2025 19:27:34 GMT

@chantelle54 , it has been reported and other networks are also affected from what I have read, there is a major outage which EE are trying to rectify as a matter of urgency, although I did manage to make a call to a landline number this evening.

Re: Mobile phone issues

bristolian — Fri, 25 Jul 2025 07:32:15 GMT

A lack of coverage is not a symptoms of yesterday's calling issues, you may have a different problem.

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.