topic Re: No signal in Mobile Network discussions

No signal

Mar84 — Tue, 15 Jul 2025 11:31:23 GMT

Hello

I’ve got no signal and internet connection

I’ve run a diagnostic with an iPhone and it’s shows SIM card issue

Re: No signal

Schockwave — Tue, 15 Jul 2025 11:39:17 GMT

Hello @Mar84 ,

Welcome to the community,

Are you in the UK or abroad?

If in the UK, what issue is it showing with your SIM card? Need more information in order to try and help.

Re: No signal

Mar84 — Tue, 15 Jul 2025 11:39:34 GMT

I cannot make any phone calls even 150

Re: No signal

Mar84 — Tue, 15 Jul 2025 11:40:49 GMT

I’m in uk

my phone lost a signal suddenly yesterday

Re: No signal

Schockwave — Tue, 15 Jul 2025 11:41:33 GMT

Hello @Mar84 ,

Welcome to the community,

Are you on pay as you go or monthly contract?

Are you in the UK or abroad?

Re: No signal

Schockwave — Tue, 15 Jul 2025 11:42:38 GMT

@Mar84 , are you on pay as you go or contract?

Re: No signal

Mar84 — Tue, 15 Jul 2025 11:43:11 GMT

Contract

Re: No signal

bristolian — Tue, 15 Jul 2025 11:59:08 GMT

@Mar84

Please don't post the same question across multiple threads, it often leads to confusion. Those additional posts have now been merged into this one thread.

There's a few possible reasons why a phone would lose coverage randomly, some are SIM-related but not all. Does EE show as available on a manual network search?