topic No Mobile Internet in Twickenham in Mobile Network discussions

No Mobile Internet in Twickenham

Niftie — Mon, 30 Jun 2025 13:31:37 GMT

Hi,

I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.

I was just wondering if this is going to be fixed soon, as I have to take an online exam tomorrow, It would be nice to be able to do it from home, but obviously difficult with no reliable internet.

Re: No Mobile Internet in Twickenham

bristolian — Mon, 30 Jun 2025 14:03:52 GMT

All network faults are resolved as soon as possible, you've done the right thing in checking the online status tool - I'd recommend using the "keep me updated" link on said tool.

If you're doing an exam tomorrow and this requires online internet access, I would recommend you start putting an alternative inplace ASAP. Far better be prepared, than inducing panic & stress tomorrow.

Re: No Mobile Internet in Twickenham

Niftie — Mon, 30 Jun 2025 15:22:27 GMT

Thanks, @bristolian, looks like it will be a late night tomorrow at the office tomorrow, at least it has air conditioning.

Re: No Mobile Internet in Twickenham

Leanne_T — Mon, 30 Jun 2025 15:49:08 GMT

Hi @Niftie

Thanks for coming to the community and for checking the status checker for any reported problems.

If you have registered for updates, the network team will update you when they have more information.

I hope this is sorted soon and the exam goes well tomorrow 🙂

Leanne.

Re: No Mobile Internet in Twickenham

DJW-20 — Fri, 25 Jul 2025 13:53:05 GMT

If it's around Twickenham station, that area is well known for not being amazing! Hopefully you get it sorted soon

Re: No Mobile Internet in Twickenham

bristolian — Fri, 25 Jul 2025 14:00:54 GMT

@DJW-20 wrote:
If it's around Twickenham station, that area is well known for not being amazing! Hopefully you get it sorted soon

There's a coverage hole in the underground car park, which is where one of the outbound queues are sent on a matchday.

But apart from that, I don't recall having any major problems there on my numerous matchday visits to the stadium via the station.