topic Net work issue in Mobile Network discussions

Net work issue

Shravanchittula — Thu, 26 Jun 2025 07:53:52 GMT

Re: Net work issue

Shravanchittula — Thu, 26 Jun 2025 08:02:08 GMT

Hi,

I lost my mobile on 10-04-2025 and took a new sim very next day ,after some days i got my phone in my car itself, from that time I'm not getting network,

So,please unblock network

Thank you

Re: Net work issue

Ritu_D — Thu, 26 Jun 2025 09:38:55 GMT

Good morning @Shravanchittula

Welcome to the community.

Thanks for explaining what is happening, when you lost your phone did you report it lost/stolen with our customer service team?

If so they would have placed a blacklist on the IMEI number, you will need to Contact Us to advise you have now found your device.

Thanks

Ritu