https://community.ee.co.uk/t5/Mobile-Network-discussions/My-EE-sim/m-p/1532830#M41311 <P>I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile</P> Mon, 12 May 2025 16:58:41 GMT 290 2025-05-12T16:58:41Z https://community.ee.co.uk/t5/Mobile-Network-discussions/My-EE-sim/m-p/1532830#M41311 <P>I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile</P> Mon, 12 May 2025 16:58:41 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/My-EE-sim/m-p/1532830#M41311 290 2025-05-12T16:58:41Z https://community.ee.co.uk/t5/Mobile-Network-discussions/My-EE-sim/m-p/1532837#M41312 <P>If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.<BR /><BR />Use the "check service status" option on&nbsp;<A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank" rel="noopener">https://ee.co.uk/help/mobile-coverage-checker</A>&nbsp; in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.<BR /><BR />If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.</P> Mon, 12 May 2025 17:13:21 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/My-EE-sim/m-p/1532837#M41312 bristolian 2025-05-12T17:13:21Z