topic Re: Received EE txt of network upgraded & reboot phone. What upgraded ? in Mobile Network discussions

Received EE txt of network upgraded & reboot phone. What upgraded ?

Clever_Trevor — Wed, 07 May 2025 16:22:39 GMT

Hi,

I received EE txt this morning. Saying.

‘Great News,we’ve upgraded some network setting reboot phone.

Does anyone know what is upgraded ?

thanks

Re: Received EE txt of network upgraded & reboot phone. What upgraded ?

bristolian — Wed, 07 May 2025 16:39:20 GMT

Good luck finding a concrete answer!

Most commonly these are sent when there's a large scale rollout of a new service - such as when VoLTE was first launched. Or sometimes when something is changed on your specific account, such as enabling VoNR/5GSA (to cite one obvious example)

I've a feeling these are also sent when CS do a "network refresh" which is a remedy to various gremlins.

Re: Received EE txt of network upgraded & reboot phone. What upgraded ?

Clever_Trevor — Wed, 07 May 2025 17:36:35 GMT

Yes, odd. As I checked & cannot see anything/ what has changed. I had thought it might be Apple satellite messaging but is not that.
It’s a shame they don’t say. As hardly great news if I don’t see what it is.
thanks,

Re: Received EE txt of network upgraded & reboot phone. What upgraded ?

Schockwave — Wed, 07 May 2025 19:42:27 GMT

@Clever_Trevor , if it is an IPhone, then it is a network update and that requires a reboot. Apple are the only ones that have updates for IOS version, which you would see either by clicking on settings, general and then updates, or there is a sign on settings to let you know, not EE, as they will just let you know that your network has an update which requires you to reboot.

Re: Received EE txt of network upgraded & reboot phone. What upgraded ?

Michael_D — Thu, 08 May 2025 07:16:22 GMT

Hi @Clever_Trevor

It can often be something that you don't notice as some of the updates will just be for products or part of the service in the background but need the phone to be updated and restarted to fully take effect.

Michael