topic 5g in Mobile Network discussions

5g

Clairec2025 — Fri, 28 Mar 2025 21:41:00 GMT

Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere

Re: 5g

Fatboy71 — Fri, 28 Mar 2025 22:40:57 GMT

Some things that can stop you getting 5G.

1: You need to be in an area than has 5G coverage. You can use the coverage checker I have provided below, and enter your postcode into it to see if it has 5G coverage.

2: If it's a really old sim only plan, as I am not sure how old yours is. I'm on a 2017/2018 sim only plan and that one doesn't provide 5G access.

https://ee.co.uk/help/mobile-coverage-checker

Re: 5g

Chris_B — Sat, 29 Mar 2025 07:06:59 GMT

@Clairec2025

Is your device a 5G device?
What phone is it ?

You say sim only subscription but is that a sim only contract or pay as you go as these are not the same ? If you text BALANCE to 150 what’s the reply message?

5G isn’t available to PAYG at present.