topic Re: Network update settings in Mobile Network discussions

Network update settings

DantheSwan — Wed, 19 Mar 2025 08:50:23 GMT

Why since Monday have I received six messages telling me to restart phone due to network updates?

It's getting tiresome now, it can't be correct

So why are you spam texting me?

Re: Network update settings

Northerner — Wed, 19 Mar 2025 09:21:47 GMT

Hi @DantheSwan

Just ignore then.

Thanks

Re: Network update settings

DantheSwan — Wed, 19 Mar 2025 09:55:53 GMT

Oh yeah brilliant advice

Since when has ignoring issues ever worked out well?

Please refrain from replying again, I'd rather no replies than nonsense like yours

Re: Network update settings

Peter_W — Wed, 19 Mar 2025 12:08:47 GMT

Hi @DantheSwan, these messages aren't usually anything to worry about.

Occasionally we'll roll out updates to your network profile to ensure you're getting the best connection possible, and you just need to restart afterwards to establish a fresh connection.

Getting six through in quick succession isn't what we'd usually expect though, so if you're concerned I'd recommend reaching out to our technical support team, and they can check what's showing on your account.

Peter