Poor signal Wellingborough NN8

Forky1978 — Sun, 23 Feb 2025 17:47:20 GMT

Hi All

I checked the EE coverage map before joining, it reported great 4G coverage inside & outside so I ported my number in, it seems I made a mistake as I struggle to get any signal inside at work & the signal outside isn't great in this area either. Inside I often see emergency calls only due to no EE signal, even when there is a signal calls get dropped & data is unusable.

I've contacted EE & eventually got through to a human who ran some tests then basically said there isn't nothing they could do as no known issue reported, they did try to sell me a new handset plan as my Pixel 6 is old 🙄

I then found the Ofcom signal checker & out of the four network providers only EE is listed as LIMITED for indoors coverage for the area.

I'm currently having to use an iD mobile sim in a 4G device as a WiFi access point so I can use my phone at work as its unusable just with the EE network.

Can I ask is the EE signal just rubbish indoors as I cant understand how it keeps winning UK's best network.

Regards

Lee

Re: Poor signal Wellingborough NN8

bristolian — Sun, 23 Feb 2025 18:29:36 GMT

There's quite a few bits in there, so in no particular order...

First off no network guarantees 100% national indoor coverage, but EE do offer WiFi-calling as an excellent mitigation - this allows full use of your phone for calls & texts without needing mobile coverage. Every network has good & bad coverage areas, and anyone who suggests otherwise is telling porkies!

The "best network" claims are based on national benchmarking & comparison tests, and across multiple testers & methodologies, EE does consistently perform well with other particular networks regularly performing badly with their own issues - in some cases, a network can be known for often having good indicated coverage but an inability to use mobile data due to lack of capacity or issues with the 4G/2G fallback.

As long as your individual phone has VoLTE support to allow use of the low-band 800Mhz spectrum, then variations between specific devices should be relatively minor down to the radio-chipsets and some software differences.

The coverage maps are generally a reasonable estimate of service, but are never a guarantee and don't always have the granular detail to show small local variations or allow for geo-physical factors.

topic Poor signal Wellingborough NN8 in Mobile Network discussions

Poor signal Wellingborough NN8

Re: Poor signal Wellingborough NN8