topic Phone in Mobile Network discussions

Phone

Jueann — Wed, 05 Feb 2025 19:25:36 GMT

Hi my phone won’t let me ring out and my bill as been paid is anyone else having problems

Re: Phone

bristolian — Wed, 05 Feb 2025 19:29:06 GMT

Mentioning your bill "as been paid" suggests your phone was suspended for non-payment. Was this the case, and if so when exactly did you make payment? It can take 24 hours from payment clearing, for service to resume.

Or if not - does your phone show coverage indicators? What happens when you try making a call? Can you send & receive text messages?

Re: Phone

Jueann — Thu, 06 Feb 2025 21:16:02 GMT

Hi thank you for replying one of the customer service people made a mistake and changed my plan with out me knowing , it fixed now thanks
Sent from my iPhone

Re: Phone

Michael_D — Fri, 07 Feb 2025 09:22:57 GMT

Thanks for the update @Jueann. I'm glad to hear it is sorted for you now.

Take care and have a great weekend.

Michael

Re: Phone

Jueann — Fri, 07 Feb 2025 14:37:02 GMT

Thanks Michael you too